Grievance Procedure for Allegations of Discrimination under the Americans with Disabilities Act of 1990 and the Rehabilitation Act of the 1973, Section 504.
The BAC does not discriminate on the basis of race, color, ancestry, national or ethnic origin, religion, creed, sex, age, affectional/sexual orientation or disability in any of its policies, procedures or practices in accordance with its obligations under Section 504 of the Rehabilitation Act of 1973, as amended.
This policy provides a procedure for a prompt, orderly and equitable resolution of a complaint arising under the regulations and it is available for any person utilizing a benefit, program or service provided by the BAC.
Inquiries concerning the BAC's policies and compliance with applicable nondiscrimination laws, statutes and regulations (such as Title IX and Section 504) may be addressed to the Vice President for Finance & Administration at the BAC, 617.585.0204.
A complaint should be filed in writing, or other alternative format (i.e. audio tape containing the name and address of the person filing it) and briefly describe the alleged violation of the regulations. A complaint should be filed within 10 business days after the complainant becomes aware of or experiences an alleged violation.
An investigation, as may be appropriate, shall follow a filing of the complaint. The investigation shall be thorough and comprised of representatives of the BAC who are discreet, knowledgeable and objective. The investigation shall afford all interested parties and their representatives, if any, an opportunity to submit evidence relevant to the complaint.
A written determination as to the validity of the complaint and a description of the resolution or findings shall be forwarded to the complainant and accused no later than 20 business days after the initial filing. The time frames in this policy may be extended by mutual agreement, if a resolution is in progress.
The complainant can request a reconsideration of the case in instances of dissatisfaction with the resolution. The request for reconsideration should be made within 10 business days from receipt of the findings and will be reviewed by an official other than the person who made the initial determination. The Vice President for Finance & Administration will select the alternative official in all appeals of the Rehabilitation Act of 1973, Section 504 and the Americans with Disabilities Act of 1990.